Program Coordinator

Formerly called the North Shore Community Mediation Center, we were established in 1994 as a non-profit organization providing conflict resolution skills and services to people across Essex County, MA. Our mission is to educate and empower people to transform conflicts into opportunities for mutual understanding, social change, communication, and personal growth. 

We are a staff of 4-5 people with a large network of volunteers and partners. Together, we provide direct service in community, family, and court-referred conflicts; mediation training to residents, schools, organizations, professional associations, businesses and municipalities; and customized conflict resolution and restorative practice workshops and facilitations. 

As mediators we encourage respectful engagement for diverse perspectives to be heard and offer a place where people can have constructive conversations. The ideas of access, empowerment, equity, quality, creativity, and service are what define us as community peace-makers. We strive to create an inclusive workplace that brings together a diverse group of staff and volunteers who represent the range of experiences and identities that make up our community.



The Resolution Center is seeking a Program Coordinator to help keep our programs running smoothly by keeping accurate records, managing data, providing administrative/office support, and assisting with events, fundraising, and communications. 

The Program Coordinator is a full-time staff member with a starting salary of $42,000 - $45,000 per year, who is responsible for administrative and program implementation tasks across all program areas, with a particular focus on our Youth Programs. The person in this role reports to the Executive Director and works closely with peers and mentors from a variety of professional backgrounds, including the Director of Youth Programs, Manager of Mediation Services, Housing Case Manager, Board, volunteers, partner organizations, and clients.

We welcome applicants who are eager to contribute to an established community-based nonprofit organization, focused on the mission of empowering people with conflict resolution skills and services. We offer staff members professional development opportunities including Basic Mediation Training and continuing education in conflict and communication skills.






Click here for more information or to apply. 

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  • Kevin Perez
    published this page in Job Board 2023-05-19 17:17:06 -0400