Manager, Partner Services (Remote)

LISTEN4GOOD
Listen4Good (L4G) is a fast-growing nonprofit dedicated to helping the social sector build the capacity to listen and respond to their clients, leading to positive changes in the way they make decisions, deliver services, and partner with the people they serve. L4G was created in 2016 by a national funder collaborative, Fund for Shared Insight. Since then, L4G has experienced consistent growth, working with more than 1,000 organizations nationwide. In 2023, L4G spun out as an independent project, fiscally sponsored by Tides Center, a 501©3 nonprofit. Grounding our work is a fundamental belief that high-quality feedback, when fully embraced by organizations, can catalyze consistently inclusive and equitable relationships with clients (to learn more about our approach to equity, see the Listen4Good Equity Statement).

POSITION OVERVIEW
This is a new, full-time role that will reside within Listen4Good’s Partner Services team, which is responsible for business development and supports adjacent efforts in development and marketing. The primary role of our Partner Services team is to scale our earned revenue business model by partnering with foundations to underwrite/sponsor L4G’s program fees for their grantees. L4G’s development efforts seek general operating support from institutional philanthropy for general operations and select projects, and our marketing efforts focus primarily on raising brand awareness and supporting broader stewardship goals with partners.

Our ideal candidate is energized by the power of listening and feedback. You bring excitement for L4G’s model to support organizations to use feedback to create positive change. You are committed to social justice, racial equity, and inclusion, with a genuine interest in amplifying the voices of the people least heard in society.

You have experience bringing in business and hitting revenue goals, in a mission-driven setting. As a mission-driven nonprofit, L4G is only fulfilling our vision when we’re working in alignment with funders and nonprofits to enhance their impact. Successful business development will include identifying like-minded funders, communicating how our offerings align with their strategic priorities, and closing partnerships with them.

Many of your interactions will be with institutional philanthropy, exploring whether and how L4G aligns with their strategy. As such, it’ll be helpful if you have experience working with US based institutional philanthropy and an understanding of what funders think about day to day.

This position works with staff across the organization and reports to the Director, Partner Services.

RESPONSIBILITIES
Partner Services:
Identify and prospect new potential funder partners:
Identify foundations whose missions and strategies align with Listen4Good’s approach.
Profile strategic partner prospects, identifying key individuals within foundations.
Support the Director, Partner Services and Executive Director by teeing up initial outreach to potential partners.
Draft informative communications and proactively reach out to funders to initiate contact.
Build and qualify a pipeline of prospective funder partners, leveraging existing connections and researching and initiating new relationships.
Cultivate lasting 1:1 relationships with a range of philanthropic partners, connecting L4G to their strategic goals and creating opportunities for them to sponsor grantees’ participation in L4G programs as a capacity building opportunity.
Develop grant proposals, MOUs, and Scopes of Work for funder sponsors in partnership with the Operations team.
Act as main contact for funder partners, answering their questions, giving them the information they need to implement our programs, and nudging them when needed.
Coordinate with Partner Services team and Programs team to support successful program implementation:
Use Asana and Salesforce to communicate the status of projects to other teammates.
Document the information from sales conversations that other teammates need in order to implement the project.
Translate and document in our systems any custom needs unique to a specific funder.
Support the Senior Coordinator, Partner Services by leading informational sessions with nonprofit leaders and leading select calls with prospective nonprofit participants.
Support the Senior Coordinator, Partner Services by processing registration forms, including administrative activities like creating opportunities in Salesforce, correcting inaccurate information, and updating data in Salesforce.

Marketing:
Work collaboratively with L4G’s marketing consultant to develop marketing materials like one-pagers and case studies, including drafting, outlining, and editing.
Work collaboratively with L4G’s marketing consultant to craft powerful electronic mailings that not only increase RSVPs and turnout to our presentations, but also sustain engagement afterward.
Develop and manage partnerships with philanthropy-serving organizations (PSOs) to bring our content to their members, including creating co-promotion activities, launching and co-promoting blog pieces, and collaborating on presentations.
Draft and submit conference proposal sessions to amplify L4G’s best practices and showcase our funder champions.

Development:
Support the Executive Director to develop concept papers and proposals to support fundraising efforts.
Complete grant reports with accuracy and attention to detail, showcasing how L4G utilized the grant dollars and added unique value.
Coordinate with Operations Manager on timelines and grant requirements.
Support the Director, Partner Services and Executive Director to provide proactive updates and stewardship for funders.

KEY SKILLS & QUALIFICATIONS
5 years of experience in sales, business development, partnerships or similar roles.
Strong motivation to bring in business and hit revenue goals.
Experience utilizing best practices in business-to-business marketing and sales with the goal of acquiring new customers. Understanding of how to build strategic alliances, reach new audiences, and expand a client base.
Experience seeding and growing mission-driven client relationships. Experience building trusting and authentic relationships with clients in a mission-driven setting.
Ability to navigate within complex organizations and across stakeholders to get to alignment. Experience growing accounts to deliver more value over time to each client.
Knowledgeable about philanthropy and nonprofit capacity building. First-hand experience working with organizations and programs that build the capacity of nonprofit organizations, ideally in a foundation, grantmaking, or other philanthropic setting.
Ability to set and implement strategy for assigned workstreams. Experience setting goals, executing toward them, analyzing data to assess performance, and pivoting as needed.
Advanced project management ability including experience planning, executing and monitoring many complex projects with multiple stakeholders.
Highly organized, with excellent prioritization skills and the ability to self-direct in a multifaceted role.
Proactive communicator with an understanding of the need to keep the Director, Partner Services up to date on progress toward goals and alert them about challenges that come up.
Empathic writing skills, including the ability to synthesize one’s own and others’ complex concepts, needs, and reflections in writing.
Ability to thrive in a highly dynamic work environment that is highly collaborative.
Ability to adapt to an evolving environment, responsibilities, and role.
Learning mindset, including an openness to sharing and receiving feedback, willingness to ask questions and learn new approaches, and preparedness to pivot in response to data.
Commitment to social justice, equity, and inclusion, and an interest in lifting up the voices we seek to amplify. Excited to contribute to an inclusive team culture.
Familiarity with various software platforms including Asana, Salesforce, Excel, and PowerPoint, or willingness to learn.

Must be comfortable working in a virtual team environment across multiple time zones. As we function largely as a remote team, this position will work in the home or space of the incumbent’s choosing.

Must be able to move around a meeting space, and attend quarterly in-person team meetings at a central location, typically the San Francisco, CA area. Must be able to travel domestically on an airplane four times per year to and from the in-person team meetings.

LOCATION & COMPENSATION 
Listen4Good operates as a virtual organization and offers a flexible work environment that supports the wellbeing of our team. This position can be based anywhere in the United States. We also have quarterly offsites to get the team together in person– these typically take place in San Francisco, CA.

This role will be a full-time salaried position with an anticipated base salary range of $84,000 – $109,000 depending on location and experience. This position will also have access to benefits including medical, dental, vision, and 401K match, as well as sick, vacation, and paid holiday time through our fiscal sponsor.

We look forward to reviewing applications from all qualified jobseekers. We strongly encourage applications from women, people of color, and bilingual and bicultural individuals, as well as members of the LGBTQIA+ communities. No applicant will be discriminated against because of their race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. Pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider qualified applicants with arrest and conviction records. Where required by state law, we utilize E-Verify as a part of our employment authorization process.

TO APPLY
Please apply via our application form link below and include the following: 1) a tailored cover letter that explains why Listen4Good’s work excites you and why this particular role is a fit for you, and 2) your resume. Please submit your application materials by Monday, December 9th at 5pm PT for priority consideration.

https://listen4good.org/job/manager-partnerservices/

We anticipate making an offer for this position by Feb 14, 2025. For questions, contact Katrina Anaya, Operations Manager at [email protected].

GMA Seeks Full-Time Foundation Assistant
Please follow application instructions detailed below.

GMA Foundations, Inc provides grantmaking, administrative, financial management, and consulting services to foundations, philanthropic families, and giving programs that support a wide range of local, national, and international causes.

We are seeking a full-time Foundation Assistant who will coordinate all administrative duties associated with their assigned client foundations’ grantmaking and program activities, and assist with a range of other administrative duties. Foundation Assistants have opportunities to learn about the field of philanthropy and may also participate in various projects. At GMA we focus on long-term positions, with ongoing learning and professional development opportunities.

GMA’s mission is rooted in our belief in the transformative nature of philanthropy, that each of us in this field has the capacity to help shape a more just and equitable future. We are accelerating our efforts to become more diverse, culturally competent, inclusive and equitable. We value and promote diversity in our employee’s backgrounds, origins, and ideas and work to maximize employee growth and satisfaction.

Read more about our values on our website.(https://www.gmafoundations.com/who-we-are/our-values/)

Job Description and Responsibilities
The Foundation Assistant will be supervised by a Program Officer or Senior Program Officer, while working on several client teams.

Foundation Assistant responsibilities include:

Handle correspondence, telephone, and personal contact with trustees, nonprofit applicants and grantees.
Communicate with the public about grantmaking guidelines and processes, and answer questions from applicants.
Schedule site visits and meetings.
Coordinate and produce periodic trustee reports and board meeting books.
Coordinate logistics for and take minutes at board meetings.
Maintain accurate filing of client documents.
Enter data, including in grants management system, and generate reports.
Monitor grantee reporting requirements.
Confirm and request financial data from accounting department.
Coordinate and send grant payments.
Represent the foundation, as requested, in public meetings and events.
Assist other administrative staff during peak work cycles to ensure high level of client services.
Handle other tasks as assigned.
Skills, Experience, and Qualifications
Education and experience
Required

Bachelor’s degree in any area of study and 1+ years of administrative experience (including internships and/or volunteer experience)
or

Associate’s degree with 3+ years of administrative experience.
Preferred

Previous foundation experience and interaction with foundation directors/board members.
Previous experience managing client relationships.
Qualifications (knowledge and skills)
Required

Excellent customer service approach, able to communicate in a tactful, pleasant, and professional manner both verbally and in writing.
Excellent writing skills, able to draft professional correspondence with accurate grammar and spelling.
Strong computer skills, including proficiency with MS Office Suite and Adobe Acrobat Pro DC.
Superior organizational skills and proven ability to successfully manage multiple deadlines, while maintaining a high level of attention to detail.
Proactive, problem-solving skills.
Ability to work both as part of a team and independently in a reliable manner, with minimal supervision.
Preferred

Basic understanding of and interest in the nonprofit field.
Knowledge of grantmaking software.
Experience working with databases.
Knowledge of additional software – PowerPoint, WordPress, Constant Contact.
GMA welcomes applicants who seek to learn about philanthropy, and we are open to providing training and mentoring to support an applicant’s technical and organizational skills.

Day-to-Day Details
Our work week is M – F, from 9 AM to 5 PM. Our office is located in downtown Boston, and staff members may take advantage of our hybrid work policy after one month, with at least two-days in our office weekly. Our schedule may include early morning and evening meetings, and occasional weekend meetings. Flexible office hours are arranged, as appropriate. GMA staff occasionally travel to various locations, urban and rural, to participate in site visits, client meetings, and educational programs. Valid drivers’ license or ability to travel by public transportation is required.

The position requires long hours sitting and using office equipment and computers, and includes some light lifting of supplies and materials.

Location:

Hybrid work environment
Office located in Boston, MA 02109. Ability to reliably commute or planning to relocate before starting work is required.
Compensation
Hourly rate: $20.19 – $21.63

Job Type: Full-time; 8-hour shift, Monday through Friday

GMA is an employee friendly company offering excellent benefits:

401(k) plan with employer match
Commuter benefits
Flexible spending account
Health, vision, and dental insurance
Life insurance
Paid time off; vacation, holiday, sick days and medical leave
Parental leave
Application Process
Please send resume and cover letter to Melissa Lora via email, JOBS@GMAFOUNDATIONS.COM

Resumes without cover letters will not be considered. Applications are reviewed on a rolling basis. The position is open until filled. Please include “Application for Foundation Assistant” in the subject line of your email.

GMA is an equal opportunity employer and is committed to a culture that promotes diversity, equity and inclusion. All qualified individuals will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, political affiliation, veteran or disability status, or any other legally protected classification.

GMA Foundations (GMA) provides grantmaking, administrative, financial management, and consulting services to foundations, philanthropic families, and giving programs that support a wide range of local, national, and international causes. We are seeking a Program Officer for a full-time position.

The person hired as Program Officer will manage and guide all or a portion of the grant program of one or more client foundations. Program Officers may support clients in all stages of their development – setting up a new grantmaking program, shifting or focusing grantmaking portfolios, and evaluating impact. The Program Officer works closely with the foundations’ board members to ensure grantmaking strategies are carried out, and regularly interacts with grantees to support a thoughtful application process. Program Officers may have opportunities to join a consulting team. At GMA we focus on long-term positions, with ongoing learning and professional development opportunities.

GMA’s mission is rooted in our belief in the transformative nature of philanthropy, that each of us in this field has the capacity to help shape a more just and equitable future. We are accelerating our efforts to become more diverse, culturally competent, inclusive and equitable. We value and promote diversity in our employee’s backgrounds, origins, and ideas and work to maximize employee growth and satisfaction.

Read more about our values on our website.

DESCRIPTION AND RESPONSIBILITIES

The Program Officer will be supervised by a Senior Program Officer/Director, while working with several client teams alongside other program officers, program associates and foundation assistants. The Program Officer may supervise a Foundation Assistant or Program Associate. Responsibilities include:
Program responsibilities
• Manage all or a portion of the grant program of assigned client foundations.
• Conduct grant proposal review, analyze grant requests, conduct research, and develop funding recommendations.
• Respond to applicant and grantee questions, continually improve communications with grantees and increase efficiencies in the grant process.
• Oversee standard terms and conditions for grant applications and evaluation forms, award letters, agreements and contracts.
• Monitor success/impact of grants and report to foundations’ boards on past-funded projects.
• Ensure board policies of assigned clients remain up to date.
• Serve as a resource at foundations’ board meetings and oversee all aspects of board meetings, including the preparation of all materials, meeting minutes, and implementation of decisions.
• Conduct periodic reviews of grantmaking strategy and effectiveness with foundations’ boards.
• Interface with other advisors, such as accounting, legal, and investment to support the needs of clients.
• Oversee client foundations’ activities, and manage assigned foundations’ staff teams, as needed.
• As needed, conduct site visits and interviews with applicants and grantees.
• Represent client foundations in public meetings and events.
• Identify opportunities to regularly increase client awareness of their foundation’s progress and success/impact.
• Maintain awareness and current understanding of educational and funding opportunities of particular interest to foundation clients.

Organizational responsibilities
• Network with grantmaking colleagues to develop rapport with other funders that align with client interests.
• Participate in periodical review of assigned client foundations’ processes and grantmaking to identify possible improvements to advance impact, efficiency, and DEI.
• Identify opportunities to regularly share knowledge with clients, staff, and colleagues.
• Participate in public meetings and events to develop and maintain organizational visibility and accessibility for grantees and potential grant-seekers.
• Supervisory responsibilities may be relevant as related to managing staff teams, if needed.

SKILLS, EXPERIENCE AND QUALIFICATIONS

Education and experience
Required
• Bachelor’s degree and 5 years of experience in a nonprofit program position; or
Associate’s degree with 9 years of experience in a nonprofit program position.
Preferred
• Previous foundation experience and interaction with foundation boards of directors.
• Previous research and evaluation experience.
• Previous experience managing client/donor relationships.

Qualifications (knowledge and skills)
Required
• Extensive knowledge and understanding of the nonprofit field.
• Commitment to diversity, equity and inclusion.
• Interest in practicing effective philanthropy and advancing solutions to meet changing social needs.
• Experience analyzing and synthesizing information and developing written reports.
• Ability to communicate in a tactful, pleasant, and professional manner both verbally and in writing.
• Excellent customer service approach and manner.
• Strong organizational skills and proven ability to successfully manage multiple projects/deadlines, while maintaining high level of attention to detail.
• Good judgement and problem-solving skills.
• Ability to work effectively in collaborative and supervisory relationships across the organization.
• Strong computer skills, including proficiency with MS Office Suite and interest in learning to use new IT resources.
Preferred
• Substantive knowledge in one or more areas of the nonprofit field.
• Knowledge of grants management software.

DAY-TO-DAY DETAILS
Our work week is M – F, from 9 AM to 5 PM. Our office is located in downtown Boston, and staff members may take advantage of our hybrid work policy after one month, with at least two days in our office weekly. Our schedule may include early morning and evening meetings, and occasional weekend meetings. Flexible office hours are arranged, as appropriate. GMA staff occasionally travel to various locations, urban and rural, to participate in site visits, client meetings and educational programs. Valid drivers’ license or ability to travel by public transportation is required.

The position requires long hours sitting, as well as some standing and walking, using office equipment and computers, and may also include some light lifting of supplies and materials.

COMPENSATION
Salary range: $80,000 – $90,000.

GMA is an employee friendly company offering excellent benefits: paid vacation, holidays, sick days and medical leave; health, vision, and dental insurance; medical and dependent care FSA; paid family and medical leave; and a 401k plan with employer match.

APPLICATION PROCESS
Please send resume and cover letter to Carolyn Rau at [email protected].
We encourage submission of application materials by June 9.
Please include “Program Officer” in the subject line of your email.

GMA is an equal opportunity employer and is committed to a culture that promotes diversity, equity and inclusion. All qualified individuals will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, political affiliation, veteran or disability status, or any other legally protected classification.