Loyal Donor Officer, Ohio (TNC)


The Nature Conservancy is the leading conservation organization working to make a positive impact around the world in more than 69 countries, all 50 United States, and your backyard. Founded in 1951, the mission of The Nature Conservancy is to conserve the lands and waters on which all life depends. One of our core values is our commitment to diversity. Therefore, we are committed to a globally diverse and culturally competent workforce.  Visit www.nature.org/aboutus to learn more.



The Loyal Donor Officer is responsible for the ongoing cultivation, bequest solicitation, and stewardship of loyal donors. They conduct meetings with donors and prospects, cultivate relationships, and keep a portfolio of bequest prospects. The Loyal Donor Officer creates ongoing opportunities for contact with new and current loyal donors.


Essential Functions

The Loyal Donor Officer is responsible for the stewardship, identification, qualification, cultivation and solicitation of loyal donors and other planned gift prospects through mail and email outreach, meetings, trips, events, and other activities in order to raise bequest notifications. They will work on a variety of communications activities including providing detailed program information to prospects and coordinating correspondence and acknowledgments across a program. The Loyal Donor Officer will utilize in-depth knowledge of the Conservancy’s local, state, national, and global conservation projects when working with loyal donors. They use the Conservancy’s donor database and spreadsheets to update donor information, produce reports, perform analysis, track activity, cultivate donors, and collaborate with systems (BBCRM) specialists to create/integrate Loyal Donor data requirements. The Loyal Donor Officer understands the basics of planned gifts and general fundraising practices, the influencing factors on donors and the types of assets that may be used for the donor’s giving, and applies that knowledge to interactions with donors and gift asks. They actively collaborate with other fundraising staff to move prospects capable of gifts of higher amounts and complexity to the appropriate prospect pool though established processes. The Loyal Donor Officer actively participates as a member of a community of practice, supporting colleagues across the organization in similar positions. They may be responsible for responding to inquiries from planned gift prospects, training and onboarding of new staff, stewarding Legacy Club members, and participating in other related activities as needed.


Responsibilities and Scope

  • Identify 20-35 new bequest commitments per year.
  • Develop and carry out cultivation and stewardship plans for segments of the loyal donor pool.
  • Persuasively convey the mission of TNC to diverse groups who are important to the organization’s overall prosperity.
  • Act independently and in supervisor’s stead as needed, exercise independent judgment to identify and solve problems.
  • Decisions may have program-wide impact and may bind the organization financially or legally.
  • Demonstrate sensitivity in handling confidential information.
  • Ensure that programmatic commitments, TNC policies and procedures, financial standards, and legal requirements are met and managed for compliance.
  • May manage and implement multiple projects, including managing budget, setting deadlines and ensuring accountability.
  • May manage or participate in complex or sensitive negotiations.
  • Travel frequently, work long and flexible hours as needed.
  • Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.


Minimum Qualifications

  • Bachelor’s degree and 5 years related experience or an equivalent combination.
  • Experience building relationships with donors, volunteers, and staff.
  • Experience in managing and tracking multiple prospects and donors.
  • Experience working with cross-functional teams.
  • Experience, coursework, or other training in fundraising principles and practices.


Preferred Knowledge, Skills and Experience

  • Multi-lingual skills and multi-cultural or cross cultural experience appreciated.
  • Ability to determine an individual’s interests, capacity and potential for helping the Conservancy meet its goals, and act appropriately to tie those interests with the Conservancy’s work.
  • Demonstrated experience using listening, diplomacy and tact to build strong relationships and motivate donors and volunteers.
  • Ability to educate and inform prospective and existing donors about appropriate giving vehicles.
  • Ability to implement and manage fundraising plans, including individualized cultivation, solicitation and recognition plans.
  • Knowledge of current trends in charitable giving, specifically planned giving.
  • High level of self-motivation and ability to work independently.
  • Major gift and direct fundraising experience.
  • Strong negotiating and organizational skills.
  • Working knowledge of the basics of charitable gift planning.


Organizational Competencies


Accountability for Outcomes

Pushes for excellence. Establishes challenging goals for self and others to drive performance in support of the Conservancy’s mission. Rewards behavior that achieves these standards and is aligned with the organization’s mission/ values. Takes action to address performance problems in a timely and appropriate manner.

Builds Organizational Capability

Builds or adapts organizational structures to accomplish the mission and to improve performance. This includes reorganizing organizational systems, structures, processes, procedures, communication channels or reporting relationships. With the Conservancy’s strategic filter in mind, determines who can contribute, gets the right people involved, and builds bench strength for the future.

Collaboration & Teamwork

Shows a willingness to put the needs and goals of a global organization before personal/local/departmental needs. Works with others across organizational boundaries. Makes decisions, sets priorities, and allocates resources to help the organization as a whole achieve results.


Effectively expresses messages verbally and in writing. Actively listens to others. Fosters open exchange of issues. Is timely with information.

Courage & Decisiveness

Makes decisions and stands by them. Makes timely decisions even under pressure and when lacking complete information. Has the courage to modify decisions and admit why and how they were wrong.

Flexibility & Innovation

Flexible to changing circumstances. Takes innovative approaches towards work. Takes calculated risks and makes dependable decisions in the face of uncertainty.

Influences for Results

Achieves results by persuading, convincing, or influencing others. Adapts approach to the individual or group and knows how and when to use complex influence strategies. Uses success stories and passion for the mission to generate enthusiasm and support.

Open to Learning

Versatile learner and committed to self-improvement. Employs strengths effectively. Willingly shares knowledge with others. Seeks coaching on areas needing improvement. Adjusts behavior/performance as needed. Views mistakes as learning opportunities.

Organizational Awareness

Understands the basics of our business. Knows how local job relates to the big picture & contributes to the overall strategy. Knows how/why things work inside TNC. Easily moves through internal networks and channels for success.


To Apply: For a complete position description and to apply, visit www.nature.org/careers and search for job ID #46469. Deadline to apply is11:59 PM EST Thursday, May 22, 2018.



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