Who We Are
Forty-three years ago, a social worker, teacher, and police officer founded Northwest Youth Services to help young people experiencing homelessness. Today we are one of the largest non-profits in Whatcom County, with a smaller program in Skagit County. We are a vital part of the community response to the needs of young people experiencing homelessness. Annually, we serve more than 1,000 youth between the ages of 13 – 25. We have a $3.5 million budget, 55 staff (40 full-time, 15 part-time), 100 volunteers, and an 8-member board of directors. We accomplish our work by collaborating and partnering with donors, volunteers, and community organizations in all sectors – nonprofit organizations, public entities, and for-profit businesses.
What Sets Us Apart…
… is how we do what we do. At the core of our work are heart and relationships. Known for our strengths-based and trauma-informed approach, including a commitment to harm reduction, we meet youth where they are, with open minds and open hearts. As much an advocate for social justice as a direct service provider, we have a strong track record of serving LGBTQ youth and youth of color. Rather than dictate what youth should or must do to access services and remain in our programs, we offer options and a safety net to support them in achieving their own goals. We want what’s best for each individual and see the best in them.
Why Us, Why Now
Northwest Youth Services seeks a visionary and strategic Executive Director who is well-prepared to provide the inspired external and internal leadership required of this role. The successful candidate must have a background in proven, significant, and successful nonprofit leadership, including the ability to oversee fundraising, programs, overall management, and financial performance. The Executive Director works effectively with the board and staff leadership team to build on and strengthen our track record of innovation, collaboration, and mission success.
Northwest Youth Services is a remarkable organization backed by the incredible goodwill and support of a community passionate about finding solutions to pressing challenges through nonprofit partnerships. We are well-positioned to increase our mission impact through collective action. As our strategic leader, the Executive Director works closely with the board, staff, and stakeholders to define what that additional impact should be and how it will be delivered.
Collaboration, relationship management, and community engagement are essential to the Executive Director’s success. The qualified candidate will bring a history of accomplishment working within community systems as well as an ability to forge effective working relationships with organizations and people, including the board, staff, donors, community partners, people impacted by the issues we seek to address, and other potential allies.
The Executive Director is an articulate, inspiring communicator who has a way of engaging others in a conversation about homeless youth so that people feel they are and want to be, involved. They possess an ability to authentically relate to and connect with people of diverse identities, perspectives, and experience. They have a strong commitment to diversity, equity and inclusion, and determination to guide the agency to further embody these values.
Our growth over the last several years has been exciting. Now we’re ready to strengthen processes and systems agency-wide, with an emphasis on infrastructure. This is a rich opportunity for a candidate who loves to bring their experience and expertise to this kind of organizational evolution while preserving the ethos of care and commitment that supports our work.
The Executive Director will focus on the following priorities in the first 18-24 months:
- Stabilize the agency and grow into current opportunities ensuring increasingly efficient, effective, and equitable operations. Simultaneously and collaboratively with staff, attend to the implementation of our new initiatives: 22 North, The Ground Floor, and the integration of behavioral health protocols across all of our programs.
- Establish alignment, a solid partnership, and collaborative working style on the leadership team and across the organization to move the mission forward in sustainable and just ways. Get to know the staff, solicit their input, and build understanding for needed organizational changes.
- Support the development, engagement, and expansion of the Board of Directors by assisting with board member recruitment, orientation, and ongoing training. Help provide focus and clarity to the board’s governance and fundraising roles within the strategic plan and organization.
- Get to know our community. Develop and strengthen relationships with our public and private partners and supporters.
- Strategic and visionary, with a pragmatic, caring work-style.
- A relationship builder – from young people to major donors, progressives to conservatives, on the street or at a cocktail party.
- A passionate ambassador for the mission, with compassion for and understanding of the life experiences of homeless youth, many of whom have been deeply impacted by racism, poverty, and transphobia.
- An inspired and inspiring fundraiser who enjoys working with a strong development team.
- A just and equitable leader committed to productively addressing dynamics of power, privilege, and marginalization within organizational and community contexts.
- A savvy nonprofit administrator who likes solving problems in the least complicated manner possible.
- A systems-thinker, who looks across an organization, sees and hears what’s needed, and implements change with clarity.
- Able to strike a balance between preservation and innovation, and can influence others to embrace desirable change.
- A strong mentor who grows the strengths of others and develops their “bench.”
- An inclusive decision-maker who genuinely considers the opinions and wisdom of others. Able to align teams and get them thinking and working together.
- A natural bridge builder and a great storyteller.
- Approachable with a warm, easy manner, a lively sense of humor, and a strong backbone.
- Wise and experienced enough to listen first and deeply, and then take action with confidence. A direct and open leader who speaks from the heart and listens without judgment.
- At least seven years of experience as the Executive Director or CEO of an organization serving people experiencing homelessness in the nonprofit or public sector. Direct experience working with youth who are homeless, traumatized, or under-supported a plus.
- Fundraising success with individuals, governmental agencies, foundations, and events.
- A clear track record of building boards of directors, working successfully with them to guide the organization. Depth and breadth of expertise in financial management, human resources, and operations. This includes strong experience providing financial oversight to programs supported by city, county, state and federal funding.
- A commitment to and experience with equity, diversity, and inclusion.
- Demonstrated success as a change agent in a complex organizational setting.
- Proven experience structuring and streamlining a rapidly growing organization in a time of major transition.
- Business acumen, strong administrative skills, and know-how to collect and use data to make decisions.
- A keen understanding of how to empower, support and motivate staff of varying generations and cultural backgrounds.
- Experience building and empowering teams and organizational leaders while creating clarity about roles and responsibilities.
- Strong collaboration and partnership skills and a track record of working successfully in a highly collaborative community.
- A Bachelor’s degree in public sector, nonprofit or business management, or a related field.
- Master’s degree preferred.
- Cultural Humility
- Lifelong Learning
- Work-life balance
- Walking your talk
- Strong sense of connection to young people
Please submit a cover letter and resume to the Search Committee at [email protected]. We accept emailed applications only; no paper submissions. In your cover letter, in addition to sharing why you are interested in this job, please tell us about your connection to and understanding of the background and life experiences of youth experiencing homelessness.
Compensation: This full-time exempt position reports to the Board of Directors. The expected salary range is between $90,000 - $120,000 depending on experience and skills. Medical / Dental benefits, retirement, paid vacation/sick/holiday time and parking provided.
Applications will be reviewed upon receipt, and full consideration will be given to applications received February 28, 2019. Interviewing begins in mid-March 2019.