Development Coordinator (MOHAI)

Museum Vision and Mission:

MOHAI is treasured locally and respected nationally as a vibrant resource where history inspires us to be our best, individually and collectively. By collecting and preserving artifacts and stories of our diverse history, MOHAI highlights our regional tradition of innovation and imagination. Through compelling exhibits, scholarship, education, public programs, and community engagement, MOHAI bridges the past, present, and future. MOHAI is a place and a community of people with histories of successes and failures that: bind us together; amuse, disturb, and inspire us; inform and guide us; and deepen our connection with our heritage.

Position Description:

The Development Coordinator is a member of the Development team and is responsible for all donor and membership data entry, acknowledgements, membership fulfillment and renewals, data accuracy, and metrics for the entire Development team. This position is integral to the overall success and smooth operations of all fundraising at MOHAI. Supports all aspects of the Annual Giving program. Works closely with the Annual Giving Manager, Membership Program Manager, and the Data Manager and Analyst.

Key Responsibilities:

  • Efficiently and accurately process all donations and memberships with appropriate contribution codes, including matching gifts, and soft credits. Run Batch reports and provide back-up to Finance Department for monthly reconciliation of contributions.
  • Promptly notify staff of significant donations for timely thank you calls and notes. Prepare acknowledgement letters, ensuring the integrity of the input and output of data.
  • Develop and maintain efficient systems for data entry, data updates, gift processing, prospect research, and portfolio management.
  • Work with the Annual Giving Manager to prepare appeals, coordinate mailings, prepare stewardship materials, and track progress on goals.
  • Provide excellent customer service to donors and members, responding promptly to all inquiries (phone, electronic, written).
  • Assist with creation of development queries, monthly and ad hoc reports (metrics, dashboards, prospect lists), and mailing lists.
  • Serve as a liaison between the Development and Finance departments to ensure data accuracy and reconciliation.
  • Participate in the planning and implementation of donor and member programs, events, and other initiatives.
  • Provide support for various donor and member programs and special events, including but not limited to rsvp, registration, follow-up, etc.
  • Coordinate responses to in-kind community relations requests.
  • Perform general development administrative tasks, filing, etc.
  • Other duties as assigned.

Required Qualifications and Skills:

  • Bachelor’s degree or equivalent.
  • Minimum two years of development/fundraising or volunteer experience with a nonprofit organization.
  • Demonstrated ability to work accurately and effectively with donor databases (Blackbaud/Altru preferred).
  • Relentless commitment to accuracy.
  • Professional communication skills and phone manner with a dedication to excellent customer service and donor satisfaction.
  • Strong self-motivation and the ability to work as a team member.
  • Commitment to maintain confidentiality and a high degree of accuracy in donor records.
  • Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment.
  • Experience with Annual Appeals and Special Events an asset.
  • Proficient with Microsoft Office Suite.
  • Able to navigate up and down 15 stairs.
  • Able to move/carry up to 25 pounds.
  • Ability to work evening and weekend hours as needed.
  • Commitment to the mission of MOHAI and interest in the cultural environment of our community.

Museum Overview:

For more than 60 years, MOHAI has been dedicated to enriching lives by preserving, sharing, and teaching the diverse history of Seattle, the Puget Sound region and the nation. With a collection of nearly 4 million artifacts, photographs, oral histories and archival items, and an expansive schedule of exhibits and programs, MOHAI is the region’s premier history center. MOHAI operates a dramatic and award-winning museum in Lake Union Park in Seattle’s vibrant South Lake Union neighborhood, and a Resource Center in Seattle’s Georgetown neighborhood. MOHAI also hosts the Bezos Center for Innovation, focusing on the history and future of innovation in the Puget Sound region.

MOHAI is accredited by the American Alliance of Museums, and is an official affiliate of the Smithsonian Institution. For more information, please visit www.mohai.org.

To Apply:

Please e-mail letter of interest, resume, and references to:

MOHAI Human Resources: [email protected]

No phone calls, please.

MOHAI is a 501(C)3 Organization and an Equal Opportunity Employer.

 


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