Team members include the Managing Director; three Communications Officers, who lead program communications; three Associates, respectively focused on Web, social media, and writing/research projects; an Administrator; and outside consultants/firms as needed. The Department Administrator provides administrative support to the Managing Director, Communications, and other team members; assists with vendor contracts, bill processing, and budget tracking; and edits and proofreads information to be distributed internally and externally.

The Content Manager is an experienced, organized, project manager who will oversee the logistics of content creation and be responsible for supporting a team of communications officers in bringing communications and media relations plans to life; an entrepreneurial and collaborative colleague; and a results-oriented team player who gets things done.

 

Job Description

Essential Duties and Responsibilities:

• Oversees and facilitates the creation of content, including e-mail campaigns, grantee stories, blogs, and evaluations and prepares them for distribution on the appropriate platform
• Oversees quality control process for all web/digital production
• Manages and maintains photo/video archive for more than 35,000 existing assets and grows the archive over time
• Facilitates the process of posting news releases, statements, blogs, and other content to the organization’s web site
• Serves as primary back-up on distribution e-mail campaigns and publishing web content
• Maintains communications materials on MacArthur’s intranet to ensure that content is up to date and effectively showcases organizational priorities
• Research, enhance, and implement best practices to build and maintain strategy-specific press lists for Foundation announcements
• Maintains the creation and distribution of weekly and long-term team calendars
• Works with contract graphic designer on creation of designed materials for web content to ensure they are accessible
• Coordinates and maintains a repository of shared team documents and resources; archive project materials
• Serves as Salesforce liaison for day-to-day Communications needs
• Handles other responsibilities and projects as assigned by the Managing Director, Communications

Qualifications

• At least six-eight years of full-time experience working in strategic communications, preferably for social impact
• A track record of success facilitating and executing comprehensive communications strategies, preferably in complex, multi-layered, intellectually charged work environments
• Experience working in or with the nonprofit sector and an understanding of the sector’s role in social change is preferred
• A strategic and creative thinker
• The ability to demonstrate grace under pressure while handling multiple competing demands and meeting tight deadlines
• A sophisticated understanding of social media tactics
• Demonstrated knowledge and implementation of AP style
• Significant experience writing and talking about social challenges and public issues in a style that respects their depth and complexity but is accessible to a well-educated, general audience
• An effective communicator and listener with superb organizational and interpersonal skills
• An agile, self-motivated, team player

The position is currently remote but, in the future, will require commuting to the Chicago office.

To Apply

Please follow instructions to apply online here.