Client Success Manager

JustFund is a nonprofit grantmaking solution providing philanthropy with a new kind of giving experience: one that is values-aligned, rooted in equity, and built on trust. JustFund is the only nonprofit grantmaking solution designed by funders and organizers of color. We leverage a custom-built technology to ensure values-aligned funders can easily center equity in their grantmaking.

We fund transparently and move critical resources to chronically underfunded groups. We are looking for a candidate who is excited about working with funders to move money to the movement. You will need to be values-aligned, highly organized, bring exceptional user management skills, and be committed to centering equity and service in every engagement

To learn more about JustFund, please visit us at: ​​https://www.justfund.us

ABOUT THE POSITION

In service of our mission to reset philanthropy, JustFund provides comprehensive grants management services and solutions to values-aligned funders. The Client Success Manager will be responsible for providing seamless onboarding for new clients, conducting demonstrations on how to use the platform, being responsive to questions, and building strong relationships with high partner satisfaction. The Manager will also be responsible for supporting our partners through grant cycle management through the JustFund portal, from start to finish, ensuring grant cycles run smoothly and on schedule. The ideal candidate will be a talented relationship builder, skilled project manager, and have experience or interest in justice and racial equity work.  

The Client Success Manager will report to the Director of Customer Experience The Client Success Manager role is remote and will be based within the United States and will regularly interface with US-based team members across multiple time zones.

COMPENSATION

$60,000 - $75,000

HOW TO APPLY

Click here for more information or to apply. 


Showing 1 reaction

Please check your e-mail for a link to activate your account.
  • Kevin Perez
    published this page in Job Board 2023-02-10 17:50:40 -0500