The Knowledge and Learning Manager is part of the operations team and plays a vital role in ensuring GEO staff have the knowledge and information they need to maximize effectiveness. They are responsible for strengthening the availability, accuracy and usability of data and information so that GEO staff can make informed decisions that advance our mission. They champion knowledge-sharing practices and create the conditions for knowledge to flow across individuals and departments. They maintain attention to detail in daily operations, providing on-time support and guidance to colleagues on software operating procedures, and holds a birds-eye view to ensure software systems are meeting organizational needs. The knowledge and learning manager identifies key questions and needs across the organization and collaboratively works to develop solutions.

This position reports to the Director of Learning and works collaboratively across the organization to ensure effective knowledge management and overall strategic learning.

This role includes ~5% travel for conference participation or other field engagements.

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