Donor Relations Specialist (FM)

The Donor Relations Specialist is a key member of the Individual Giving team, and is responsible for conceptualizing and executing a full roster of annual events that steward and help provide meaningful engagement for all annual donors (giving levels of $250+). This individual will be a self-starter with excellent organizational and project management skills; able to adapt to a high-pressure, events-environment; collaborative, creative and deadline-driven. Reports to the Giving Society Manager and shares management responsibilities for the Membership & Donor Benefits Coordinator. Required to work evenings as needed (a majority of donor events occur after Museum closes for business i.e. after 5:00 pm) and occasional weekends.

Please include a cover letter with your application. 

Duties and Responsibilities

  • With Giving Society Manager and Annual Giving Director set the calendar of events for Annual Fund donors ($250-2,499)
  • Plan and execute all events on the calendar – set strategy, collaborate with scientists, experts, and Individual Giving team members for content; manage and produce event invites with the Museum’s graphic design team and/or independently that are consistent with Museum’s brand and brand identity for donor segments; create other event communications, reminders and RSVPs; work with Special Events Coordinator in Institutional Advancement to execute all required elements on the day of the event (registration, program, space, giveaways, volunteer management etc.; and generate post-event follow-up (thanks you letters/emails, surveys etc.); manage budget for each event, follow-through with expenses/documentation
  • Plan and execute Field Encounters events (3 tracks) – a series of specialized content-specific events that are designed to foster increased interest among Annual Fund donors ($250-$2,499) in the Museum’s mission of scientific discovery and learning; set measureable goals for Field Encounters and create strategies to increase participation and visibility
  • With Annual Giving Director and Giving Society Manager set the calendar of events for Founders’ Council ($2,500+) segment – participate in strategy creation for these high-touch, high-visibility donor events; assist with content development, invites, RSVPs, and execute day-of-event activities to enable senior staff to focus on the donors and relationship management
  • With Giving Society Manager and Executive Board of the Field Associates, help set calendar of events for the Field Associates (the Museum’s young professionals board); assist with setting strategies, content, plan and execute as needed
  • Lead evaluation of Individual Giving team events measuring ROI (including member events with Member Programs Manager); suggest strategies to streamline, reduce overlap, optimize use of resources/opportunities and address areas of improvement
  • Create and execute all donor stewardship collateral – quarterly print newsletters; e-newsletters, surveys, special updates, etc.
  • Update content on Annual Fund and Founders’ Council web pages on Field Museum website
  • With Director of Individual Giving plan and implement donor travel programs
  • Other duties as assigned 

Qualifications

  • Minimum 2-3 years of experience managing a high volume of events in a Museum or similar non-profit, or a comparable customer-service/revenue-driven environment
  • Proven ability to prioritize, organize, multi-task, and execute events in a high-pressure environment while staying focused on details and delivery
  • Proven ability to synthesize big picture strategy to tactical level action
  • Proven ability to manage time and budgets with an eye on cost-optimization and high ROI
  • Independent and creative; ability to collaborate with other departments across the Museum
  • Superior communications and customer service skills with a “go the extra mile” attitude when collaborating with internal staff and external constituents
  • High tolerance for shifting priorities and plans; ability to learn the “museum’s way” of doing things capacity to be flexible and adaptive in a fast-paced environment; ability to problem solve and negotiate with vendors, contractors etc.
  • Experience managing staff and/or volunteers for events
  • Required to work occasional evenings and weekends
  • Bachelor’s degree required.
  • Adobe Creative suite and Comprehensive Microsoft Office skills required
  • Familiarity with Raiser’s Edge software a plus
  • A commitment to the Museum’s mission

To apply for this position, please visit

 http://fieldmuseum.org/about/careers/?hireology_job_id=114341