Donor Relations Officer

Company Name: California Community Foundation
Location: Los Angeles, United States
Date Posted: Mar 31, 2015
Category: Philanthropy
Job Type: Full-Time


The California Community Foundation is a nonprofit grantmaking foundation that administers almost 1,600 individual charitable funds to meet existing and emerging needs in the Greater Los Angeles area. CCF is one of the largest and fastest growing community foundations in the United States. With assets of more than $1.4 billion currently, CCF has awarded more than $1.6 billion in grants and received more than $1.8 billion in contributions from 2003-2013. Since 1915, CCF has been helping individuals, families, corporations and nonprofits establish and develop their philanthropic visions.

While CCF’s focus is Building the Future of Los Angeles, we make progress toward that
ambitious goal by helping our donors and fundholders realize their philanthropic objectives. In partnership with our donors, the foundation supports nonprofit organizations and public institutions with funds for arts, affordable housing, education, transition aged youth, civic engagement and health care programs. Recognizing the importance to partner with other like-minded organizations and the community, CCF created The Joan Palevsky Center for the Future of Los Angeles, a facility dedicated to convenings on philanthropy, civic engagement and issues of importance to communities of Greater Los Angeles and for the business of the foundation and affiliated organizations.

The donor relations officer is part of the Development & Donor Relations (DDR) external
fundraising team responsible for developing and strengthening long term relationships on behalf of the community foundation with key donors, prospects and fund advisors, including leading one-on-one consultations, advising on best practices in philanthropic giving and strategically adding value to the CCF donor experience, through aligned giving opportunities. This position requires an individual who can prioritize and multi-task while maintaining a high level of client service. It also requires an individual who can identify and offer solutions to isolated and systemic problems.

Major Responsibilities:
• Donor and Prospect Outreach & Engagement: Proactively and systemically develops
and strengthens long term relationships with an assigned portfolio of existing donors,
prospects and fund advisors. Advises donors as they build a giving plan and philosophy,
by assisting in the development of a meaningful vision, offering information on best
practices in giving.

Conducts outreach, advisory and relations activities with the end goal of establishing
CCF as the preferred philanthropic vehicle in addition to cultivating donors with high
potential to align with CCF priority giving areas.

Collaborates with other department members to leverage opportunities, build
awareness, develop value-added engagement and facilitate meaningful engagement
experiences for donors.

• Fundraising: Responsible for contributing to the CCF established annual fundraising
goals as an individual contributor. Develops and manages the implementation of
individualized strategies and plans for top donors and prospects. Fundraising metrics
include contributions, centennial legacy gifts and aligned giving to CCF initiatives
and focus areas. Serves as a “moves manager” for a portfolio of assigned donor fund

• Campaign Management: Participates as an integral member of interdepartmental teams
for the purpose of increasing legacy, discretionary and aligned giving from foundation
donors and prospects. This includes co-leading, in conjunction with a grant maker, the
development of at least one assigned campaign strategy, messaging and metrics, as
well as donor solicitation, events and evaluation. Assigned campaigns may include
but are not limited to the following subject areas: education pipeline, smart growth and
economic opportunity.

• Mission Orientation: Passionate and fluent in describing the trends, challenges and
solutions addressed within the foundation’s key areas of grantmaking. Stays current on
developments affecting low-income and vulnerable populations in greater Los Angeles,
with particular focus to education, immigrant integration and smart growth issues. Skilled
at connecting funders to opportunities to achieve positive social change in these areas
and others, while simultaneously achieving the donor’s vision.

• Fund and Grants Management: Understands and can speak to the laws and regulations
affecting charitable grantmaking, particularly from donor advised and scholarship funds
as well as supporting organizations. Proficient in the use of the foundation’s internal and
external constituent and grants management technologies.

• General: As appropriate, assists other departments and works as a member of
interdepartmental teams to ensure the effective and efficient operations of CCF. At all
times, demonstrates cooperative behavior with supervisors and coworkers. Other duties
as assigned, dependent on organizational needs and employee skills.

To perform this job successfully, an individual must be able to perform each essential job
function assigned satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• Experience: 5-7 years experience in a donor relations, alumni relations or similar setting
preferred. Experience in major gift solicitation with a proven track record in strategizing
the solicitation of high-level donors.

• Education: Bachelor’s degree required. Advanced degree and/or applicable sales/
fundraising experience preferred.

• Knowledge of Philanthropic Practices: Strong knowledge of grantmaking processes and
the nonprofit community in Los Angeles County.

• Communication and Relationship Skills: Excellent interpersonal, verbal and written
communications skills. Superior and proven customer services skills. Ability to secure
the confidence of top donors and prospects through long-term relationship building
activities in order to facilitate contributions to donor funds and CCF initiatives.

• Technology Skills: Internet competency and strong computer proficiency, including
mastery of the Microsoft Office software suite and a familiarity with database software, is
required. Experience with client management databases is preferred. Willingness and
ability to learn appropriate database, spreadsheet and other computer programs.

• Project Management Skills: Excellent organizational skills and attention to detail. Ability
to prioritize work and adjust to multiple demands. Demonstrated ability to follow tasks
through to completion in a timely manner.

• Problem-Solving Skills: Ability to analyze and constantly improve on grantmaking,
operations and other systems.

• Team Work & General Skills: Ability to work well independently and as team member.
Ability to take initiative, and follow tasks through to completion.

Working Conditions:
• Requires the ability to sit and work at a desk for several hours at a time.

• Requires the ability to travel and attend meetings, presentations and events outside the
office, which may require occasional use of a motor vehicle for transportation to other

• Punctuality and satisfactory attendance are essential functions of the job.

• Due to the nature of external appointments and/or responsibilities requiring travel
to locations not easily accessible by public transportation, driving is an essential job
responsibility for this position.

• This position is required to be available to speak with clients and/or others while away
from the office and/or with clients and/or others located in other time zones outside
Foundation business hours.

• Work may require occasional weekends and/or extended work day.

This is a full-time, exempt position. Salary is dependent on experience and qualifications. A generous benefit package is provided to all full-time staff, including medical, dental, vision, LTD, life, FSAs and retirement benefits.

How to Apply:
To apply to this position, please visit our website at and select “Careers” or go to

CCF is an Equal Opportunity Employer.