Training and Support Coordinator (RSF)

Job Announcement: Training and Support Coordinator

About RSF Social Finance:

Imagine working with a group of thoughtful, committed colleagues to transform the way the world works with money.

At RSF Social Finance, we bring our individual passions, experience, and skills to meet the needs of others through innovative and integrated investing, lending, and giving services that generate positive social and environmental impact while fostering community and collaboration among participants.

With a 30 year track record of deploying loans, grants, and other catalytic capital to non-profit and for- profit social enterprises, RSF is recognized nationwide as a leader in the field of social finance. As an organization of fewer than 50 employees, RSF’s approach is to grow our team by adding one person at a time. In doing so we identify and seek a particular set of skills and experience to meet specific organizational needs, while seeking candidates who are also aligned with our purpose, values, and operating principles.

For more details, visit rsfsocialfinance.org.

Position Summary:

RSF Social Finance seeks to hire a full-time Training and Support Coordinator responsible for coordinating and conducting staff education and training related to systems across the organization. This position also produces and maintains documentation for RSF systems; provides tier 1 systems, desktop, and webinar support to internal and external users; and supports monthly and quarterly client statement processing.

Qualifications:

Qualified candidates must have a minimum 2 years’ combination of work experience in a training coordinator role and experience providing systems and desktop support. Expert knowledge of Microsoft Outlook, Word, Excel, and PowerPoint, excellent written and oral communication skills, and a Bachelor’s degree required.

Successful candidates will have experience creating curricula and training, strong public speaking skills, particularly for delivering staff training presentations, will manage time effectively and respond appropriately to changing circumstances and priorities. Ideal candidates will have excellent math and analytical skills, working knowledge of finance and accounting terms, and exceptional in-person and phone customer service skills.

Work/volunteer experience in the nonprofit or social finance sector is desirable. The application deadline is Friday, May 6th.

RSF Social Finance is an equal opportunity employer; candidates representing a diversity of backgrounds are encouraged to apply.

Additional details and application instructions can be found at http://rsfsocialfinance.org/jobs/.