Membership and Communications Manager

Neighborhood Funders Group (NFG), a national membership association of grantmaking institutions, is hiring a Membership and Communications Manager to support the growth and visibility of our national network and programming for social justice grantmakers. This full-time position is based in our national office in Oakland, California.


NFG’s mission is to build the capacity of philanthropy to advance economic, social, and racial justice and community well-being. NFG organizes the field of social change philanthropy, develops leaders in the field, cultivates thought leadership among its national base of members, and encourages the support of policies and practices that advance economic, social, and racial justice. NFG offers cutting edge, member-driven programming that examines the critical connections between people, place and power and coordinates philanthropic support for community-centered strategies. Our network is growing rapidly: over 800 people have participated in our programming over the past two years. We provide highly regarded national convenings, strategic funder-field partnerships, and ongoing support for member-driven projects that advance community change work and philanthropic support for it.


Reporting to the President, the Membership and Communications Manager will serve as the lead staff person for outreach and cultivation of NFG’s membership base, strategic communications with members and within the broader field of philanthropy, and planning of a biennial national conference. Fulfilling these roles will require strong communications skills and close teamwork with NFG’s President, Director of Programs, Program Managers, Finance and Operations Manager, and communications, conference and fund development consultants.


Support the planning and execution of biennial national conferences. As the most significant membership activity we do, the membership and communications manager will play an important role working with a team of staff and consultants in ensuring a dynamic national conference. The next NFG national conference will take place in June 2016 in Oakland, CA. The manager will work with the Director of Programs to facilitate the conference planning committee, keep committee members on task, organize conference sessions and workshops with members and partners, invite speakers and presenters, and partner closely with the conference logistics consultant to ensure a well-organized and successful event.

Develop and implement a new membership and communications strategy and plan for the organization. In particular, this plan will facilitate peer to peer interaction among members, develop a regular membership and communications calendar of activities and communications, and will emphasize converting funders who attend or participate in NFG programming into paid NFG members. The manager will develop and implement a survey of NFG members and supporters to inform the plan.  The manager will work with other staff to identify any new tools, approaches, or capacities that NFG may consider adopting in our membership and communications work, including developing peer to peer products and tools.

Write and manage content on the website, e-marketing and social media communications. This includes preparing a regular e-newsletter, regular Twitter and Facebook updates, and periodic updates to members via email. The manager will also troubleshoot communications issues and serve as NFG’s liaison to communications consultants and web site and graphic designers. This position will look for opportunities to highlight NFG members work and thought leadership on relevant topics.

Manage NFG’s web site redesign. The manager will coordinate staff input and lead the process of redesigning NFG’s web site, working closely with NFG’s communications and web site consultants.

Conduct membership campaigns and follow-up on membership renewals. Every year, the manager will be responsible for securing renewals of paid memberships. The manager will conduct membership drives twice per year, cultivate new members, and maintain communication with NFG’s members, supporters, and prospective members.

Manage and update information about current and prospective members. Working closely with other NFG staff, the manager will assess every NFG program and identify membership and communications opportunities. The manager will be responsible for maintaining an up-to-date database of current, prospective and lapsed members. We are currently using Nationbuilder as our database and website platform. The manager will be expected to provide membership reports to staff on request. The manager will also develop and conduct periodic surveys of the membership.


Required Qualifications:

  • 5+ years of experience as a membership or outreach/communications professional
  • Demonstrated commitment to NFG’s social justice mission and values
  • Excellent communications skills, both oral and written
  • Prior experience facilitating meetings, planning processes or committees
  • Strong organizational and project management skills in a fast-paced environment
  • Capacity to prioritize, work as part of a team, be flexible, and meet deadlines
  • Adept at communications using digital technologies and social media
  • Experience with one or more CRM databases (we currently use NationBuilder)
  • Ability to work independently and as part of a team
  • Detail-oriented
  • Personable, good sense of humor 

Preferred Qualifications:

  • Knowledge of philanthropy, community development and/or community organizing
  • Prior experience with customer service, member services, or client services
  • Prior experience with conference management
  • Web site or HTML expertise
  • Desktop publishing or graphic design skills


Salary range: $50,000 - $75,000, DOE. This is a full-time, 40 hours/week position. Benefits package includes health insurance, employer retirement contributions and generous leave.


Please send a cover letter, resume and two references We will be interviewing applicants on a rolling basis, starting in mid-November. The position is open until filled.

NFG is an equal-opportunity employer. Women, people of color, LGBTQ people are strongly encouraged to apply.